Cookies are small files sent to your browser and stored on your computer’s hard disc. They are used by most websites in various ways, including enabling you to login, shop online, and personalising your online experience. They also allow a website to function and provide website operators with information on how the site is being used.

The Albany uses Cookies in the following ways.

During online booking and purchases

  • To allow you to shop for tickets and merchandise via our ticketing system, Spektrix – for example to keep record of items in a customer basket.
  • To personalise the experience for returning customers.
  • To determine whether or not you are logged in.
  • To link your online booking with your customer account on Spektrix so we know who has booked tickets.
  • To identify what cookies can be set on the device you are using to book according to your privacy and security settings.
  • To identify the last time you used our website to book tickets for our analysis.

Our email provider uses cookies for the following:

  • Counting visitors to our website who arrive via a link in an email we’ve sent
  • Counting visitors to our social media pages who arrive via a link in an email we’ve sent
  • Tracking what sort of device people receive and read our emails on.
  • Assisting with security settings for users on shared IP addresses.

The data gathered is used to help us refine our email marketing and make it more effective.

Our email system is provided by DotDigital. You can read their Privacy Policy at this link.

Our website cookie policy

Effective Date: 16-Jul-2024
Last Updated: 16-Jul-2024

 

Types of Cookies we use

 

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

Change your cookie settings in your web browser

  • You may wish to amend your cookie settings on your device. You can do so in the settings, options or preferences sections of your chosen web browser.
  • If you disable cookies on your device, some areas of our website may not work as they should and some content and features will be unavailable.

Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

 

Our website was designed and built by Cog.

We do not use cookies to:

  • Collect any sensitive information
  • Pay sales commissions

 

If you would like any further information, please use the contacts box at the top right of this page to get in touch.

 

Top image shows the Albany viewed from Douglas Way. Photo: David Grandorge.